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Legal

SMS Terms.

Text Messaging Program Disclosures. Operator: QuadHoldings LLC, doing business as HelpMyNest. Version SMS-v2.0.

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1. What You're Signing Up For

HelpMyNest offers two kinds of transactional text messages, sent only to a phone number you provide and only if you check the SMS/email consent box on the quote-request form or the provider sign-up form:

  • Request Status Alerts (Customers) — a text when a provider accepts, declines, or cancels your quote request.
  • Lead Alerts (Providers) — a text when a customer submits a new quote request to you.

These are the only message types HelpMyNest sends. We do not send marketing or promotional text messages.

2. Consent

By checking the SMS/email consent box, you agree to receive transactional SMS messages from HelpMyNest regarding your account, service requests, provider communications, and account notifications. Message frequency varies based on your activity on the platform. Message and data rates may apply. Consent to receive SMS is not a condition of using HelpMyNest — you can use the platform fully without checking this box, and every message type above is also sent by email regardless of your SMS choice.

3. Message Frequency & Cost

Message frequency depends on your activity — for example, how many quote requests you submit or receive. Standard message and data rates from your wireless carrier may apply.

4. How to Opt Out

Reply STOPto any HelpMyNest text message at any time to unsubscribe. We will honor any reasonable method of opting out, including a plain-language reply like "stop texting me," not just the STOP keyword. After opting out, you may receive one final message confirming your opt-out. Reply START to resume. Reply HELP for assistance.

5. Supported Carriers

Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, Verizon, T-Mobile, US Cellular, and most major U.S. carriers. Coverage may vary.

6. Privacy

Your phone number and SMS consent choice are handled according to our Privacy Policy. We do not sell or share your phone number with third parties for their own marketing purposes.

7. Consent Records

HelpMyNest maintains records of your SMS consent — including the exact text you agreed to, the date, and your IP address — for a minimum of 4 years, consistent with FCC record-keeping requirements for TCPA consent (47 CFR §64.1200(f)(5)).

Contact

Questions about this program? Contact us at contact@helpmynest.com.

Document version: SMS-v2.0